General QuestionsWhat is a Vehicle Service Protection Agreement-Contract (VSC)?
How is a VSC financially backed?
Can a Vehicle Service Contract save me money?
Why should I buy a VSC on-line?
Why should I buy from MotorAide?
Why should a consumer consider a Vehicle Service Contract a good investment?
MotorAide.com Site QuestionsHow do I buy a contract?
What do I do when I forget my password?
How do I get my contract forms sent to me if I don't have an account and I didn't enter my email address?
Product QuestionsDoes my vehicle qualify for coverage?
What is an Ultimate Wrap plan?
Where is my contract valid?
If I have a claim, which repair facility can I take my vehicle to?
What additional benefits do I get from my MotorAide protection plan?
What does 24-Hour Roadside assistance mean to me when purchasing a MotorAide service contract?
General Questions
What is a Vehicle Service Protection Agreement-Contract (VSC)?
A Vehicle Service Protection Agreement or Mechanical Breakdown Insurance, wherever applicable, is a contractual agreement between a company and consumer that protects an individual’s vehicle investment in the event of a covered breakdown. It is an excellent way to avoid costly repairs. Quotes are based on the vehicle type, vehicle mileage and time frame terms of an agreement. A MotorAide.com vehicle service contract provides financial protection against breakdowns and failures. Many competitively priced options are available to consumers with three deductible levels and several different coverage types offered to fit a customer's budget and lifestyle.
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How is a VSC financially backed?
A MotorAide.com Vehicle Service contract (VSC), is backed by an Insurance company with money set aside to cover any claims you may incur. Some companies selling VSC contracts are backed by risk retention groups which are not regulated in the same way that insurance companies are.
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Can a Vehicle Service Contract save me money?
Absolutely!! The average cost of a MotorAide.com Vehicle Service contract is below the cost of two repairs* and in some cases below the cost of just one repair*. Odds are, your vehicle will need repairs over the life of ownership and the savings will be noticeable.
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Why should I buy a VSC on-line?
One word – SAVINGS! Purchasing a Vehicle Service contract * with MotorAide.com can save the consumer up to 25% off what they might pay for a vehicle service contract purchased at a Dealer.
*In CA, KY, ME, MA and OR, the coverage provided is Mechanical Breakdown Insurance (MBI). MBI also provides coverage for all of the approved costs associated with a covered breakdown, including roadside assistance, substitute transportation, and trip interruption. The deductible still applies. Coverages are currently not available in AK.
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Why should I buy from MotorAide?
- Contract Savings
- Worry-free protection against unexpected repair costs
- Peace of mind, knowing that your Vehicle Service contract is backed by a reputable 'A' rated Insurance company
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Why should a consumer consider a Vehicle Service Contract a good investment?
Over the life of your vehicle, repairs are inevitable. A MotorAide.com contract* will help you reduce the amount coming out of your pocket for your vehicle’s repairs. Here are some average costs to think about:
| Repaired Part | Average Repair Cost |
| Air Conditioning | $817 |
| ABS Brakes | $881 |
| Alternator | $574 |
| Engine | $1103 |
| Fuel Pump | $752 |
| Starter | $534 |
| Steering Gear | $1002 |
| Transmission | $1369 |
| Water Pump | $713 |
| Window Motor | $584 |
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MotorAide.com Site Questions
How do I buy a contract?
Click MotorAide Free Quote. Only a few short steps to easily purchase Vehicle Service Contract * protection.
*In CA, KY, ME, MA and OR, the coverage provided is Mechanical Breakdown Insurance (MBI). MBI also provides coverage for all of the approved costs associated with a covered breakdown, including roadside assistance, substitute transportation, and trip interruption. The deductible still applies. Coverages are currently not available in AK.
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What do I do when I forget my password?
We all do it! Click on the "Forgot Password?" link under the account login and answer the security questions that you selected during registration. You will receive a temporary password sent to the email address associated with your account.
Use your login ID and the temporary password to sign in. Upon signing in, go to the Profile section of your Account, and update your password using the temporary password provided via email for the current password. Then assign a password that you will remember.
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How do I get my contract forms sent to me if I don't have an account and I didn't enter my email address?
Simple! Sign up for an account. Go to Assign Contract, enter your VIN and your contract number. You will then have access to your contract forms as well as the ability to have them emailed.
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Product Questions
Does my vehicle qualify for coverage?
MotorAide provides coverage on a wide variety of makes and models of various ages. If your vehicle is less than 10 years old, is used for non-commercial purposes and has less than 90,000 miles on the odometer, chances are we will provide coverage! Examples of vehicles that we do not offer coverage for are Aston Martin, Rolls Royce, and Maybach. If you have any questions about the eligibility of your vehicle, please do not hesitate to contact us at 1-877-687-2433.
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What is an Ultimate Wrap plan?
A MotorAide Ultimate Wrap plan covers items not covered by the Manufacturer's Powertrain Warranty (MPW). This plan "wraps" around the MPW and provides coverage for all component groups except for engine, transmission, and drive-axle components which are covered by your MPW. The Ultimate Wrap plan is designed to give your vehicle ultimate protection for less money. You only pay for the vehicle service coverage you need.
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Where is my contract valid?
Your MotorAide contract is valid in the U.S. and Canada; however, it follows the rules and regulations of the State where you lived when purchasing your MotorAide service contract.
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If I have a claim, which repair facility can I take my vehicle to?
MotorAide permits our customers to take their vehicles to any approved licensed repair facility, meaning the repair facilities are required to have a license to do business in the State the work is performed. This is to protect our customers and ensure the repair facility will support the repair warranty for the work performed. If you have a question about whether a certain repair facility is approved, please call 1-877-687-2433.
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What additional benefits do I get from my MotorAide protection plan?
Aside from covering a range of vehicle components in a mechanical breakdown situation, a MotorAide service contract can also protect a consumer by providing Substitute Transportation (up to $320), Trip Interruption coverage (up to $270) and 24-Hour Roadside Assistance.
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What does 24-Hour Roadside assistance mean to me when purchasing a MotorAide service contract?
Several items are covered under the 24-Hour Roadside Assistance benefit within a MotorAide protection plan. The benefit includes Towing and Wrecker Service, Flat Tire Change coverage, Emergency Gas Delivery Service, Battery Jump Service, and Key Lockout Service. For each of these services, a MotorAide protection plan will cover up to $100 charge per service occurrence. For additional questions regarding MotorAide's 24-Hour Roadside Assistance, please call 1-877-687-2433.
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